BBC

While working at the BBC, I was the lead UX designer for a project run in collaboration with an external agency. Our brief was to redesign the BBC’s intranet, called Gateway. I embarked on a massive user research project. I spoke to hundreds of BBC employees at offices in England, Scotland and Wales. I ran workshops, tested concepts on users and collected requirements. Then I worked with the external agency to design and build the key elements we needed for the platform.